Knowledgebase

How regular back-ups and system restore affects activation

Problem

Will I be required to reactivate Faulkner software if I perform regular backups or restore my system? What about system upgrades?

Solution

Backups and restoring your system using standard tools will not require reactivation. While reactivation after backing up or restoring the system was required in Faulkner® Classroom Companion software, Faulkner has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend transferring activation before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty.

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